Case Mgmt

Eligibility & INA Process

Eligibility for Case Management Services

To be eligible to access case management services, clients need to meet all the following criteria:

  • Live within the Abbotsford area
  • Able to work in Canada and have a Social Insurance Number
  • Are not on a medical EI Claim
  • Are not in school more than 20 hrs/wk, or registered to return to school within a few months
  • Require employment supports beyond the services provided in the resource rooms

Initial Needs Assessment (INA) Process

The Initial Needs Assessment process requires you to complete a short application form providing your employment and education history and your needs as you currently understand them. The application requires you to have a Social Insurance Number and provide us with your current contact information.

To book an INA, stop by one of our three locations and ask to meet with the initial needs assessor or a case manager. Often you can meet with the initial needs assesor at the time you drop in, which typically takes about 10 - 15 minutes. At the end of your initial needs assessment, the case manager or initial needs assessor will discuss whether or not you wish to proceed--if you meet the eligibility requirements for Case Management.

Back to Top
Abbotsford Community Services

Abbotsford Community Services

Almost 40,000 people come through the doors of Abbotsford Community Services looking for help from one or more of their 80 programs and services.


AGORA Employment Essentials Inc.

AGORA Employment
Essentials Inc.

Agora is a wholly owned company of MCC successfully delivering more than 55 employment projects since 1990.


BOWMAN Employment Services Inc.

BOWMAN Employment
Services Inc.

With 22 years of employment experience BOWMAN employes 91 staff in 9 locations across the province.


Communitas Supportive Care Society

Communitas Supportive
Care Society

Over 35 years of providing vocational, residential, daytime, respite and peer support services for people with disabilities.


Community Futures South Fraser

Community Futures
South Fraser

Launched in 1998, Community Futures South Fraser (CFSF) is part of a network of 269 Community Futures organizations across Canada, all dedicated to local economic development.